I am delighted with the service I received from Gear Guy. I am a 74-year-old disabled lady with no outside help. I made an appointment for a diagnosis for a starter problem with my car. I was told that they would charge a $50 fee for diagnosing the problem and was particularly pleased that I they would try to repair it while I waited. I arrived at 8:30 a.m. and drove out at 11:30 a.m. They are kind, honest and reasonable, and I would HIGHLY recommend them to anyone with automobile issues.